Telecom Revenue Assurance
Fareportal, US


AboutThe Client

Fareportal is a technology company that powers leading hybrid travel agencies like CheapOair, OneTravel and Travelong, a veteran corporate travel agency founded in Morristown, New Jersey in 1976. Fareportal’s unique hybrid business model bridges the gap between an online travel agency and a traditional travel agency by providing a convenient online booking capability as well as a 24/7 personalized trip booking experience arranged by hundreds of trained and certified travel agents in multiple countries and in multiple languages. By leveraging company owned and operated contact centers located worldwide, to deliver one of the highest levels of customer service and support in the air travel business.